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COVID-19 Update 20/05/2020

Following recent Government announcements, here’s the latest information on COVID-19 restrictions and the Motability Scheme.

While we expect to see dealers gradually opening in England from 1 June, the impact of weeks of COVID-19 disruption means the Scheme will not open immediately for new applications.

So we can work through backlogs in both vehicle sales and purchases, we will take a phased approach for applications. Priority will go to around 43,000 orders that had already been placed before lockdown. We will aim to resume these and arrange delivery as soon as possible, subject to this being done in a COVID-19 safe environment.

Once this is underway, we will start to invite applications from customers who have had their leases extended during the lockdown, in order of their original end of contract date. When possible, we will also re-open the Scheme to brand new customers.  As soon as we are able to start accepting new applications we will publish prices on the website through our car search tool.

While we know this news may be disappointing, we ask for your patience as we restart our operation after weeks of dealer closures and business disruption. It will be vital to phase these steps carefully until we are really confident about sales of returning vehicles. We will only be able to lift all restrictions on future customer orders when we know that we can sell used cars in large numbers in a properly functioning marketplace.

It may be some months before the Scheme has caught up with applications for renewing customers, so in the meantime, customers should expect to see more extensions to existing leases over the next few months. We will also continue to support customers with lease extensions should new cars take longer to be delivered owing to worldwide disruption in manufacturing or supply of parts.

Our focus remains on keeping customers mobile, and safe. Together with our Scheme partners, we have continued to support customers throughout lockdown, and look forward to building back our wider operations. This will include working closely with our dealer partners to build confidence in a safe and secure dealership environment.

We are closely monitoring the situation, especially with regard to the changing vehicle supply situation, and will provide regular updates here on our website. Our Frequently Asked Questions are updated regularly, so please keep an eye on these; if you have a question, you may well find the answer here.

 

 

Huttons Ltd is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows {Full legal entity name plus any trading name(s)} to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only. We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes CA Finance plc. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.

Our approach is to introduce you first to CA Finance plc, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives and which you are eligible for from our panel of lenders. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase. Different lenders pay different commissions for such introductions, and CA Finance plc may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required. £90 administration fee applies to all used car sales.